Service sector

Show your customers your appreciation. neo does its part.

Your business
Show your customers your appreciation with a great cup of coffee – the Black&White4 neo will add that certain je ne sais quoi to your service. It goes without saying that you want to provide your customers and guests with the best service, and a cup of coffee will enhance this customer experience. Whether you want to round off the wellness experience in your salon, close the sale of a much longed-for car with a premium cup of coffee, or add a special touch to a shopping trip in your boutique, neo embodies top quality and timeless design. Reliable results every time, regardless of who is operating the machine: employees or customers, baristas or beginners. Your focus is on your customers, not your coffee machine: The neo works quietly in the background as you go about your day-to-day business, the milk and coffee ducts are cleaned at the push of a button, and it tells you when it needs something. 
The neo can be used by serving staff or for self-service, by an employee or a customer, with or without training. With step-by-step instructions, neo couldn’t be easier or more intuitive to use, making it the perfect choice for your business. What’s more, you don’t need to worry about where it will go as it can be equipped with an external waste water tank and simply requires a conventional electricity supply. 

Your customers
Your customers are taking the time to visit your business and expect top quality service and guidance. There is no better way to provide all of this than with a cup of premium coffee. Made in Switzerland, your neo will appeal to all with its extremely high-quality design and beverages. The premium materials and elegant appearance of the machine allow it to blend in perfectly in all settings. The range of beverages and quality of the milk foam add the perfect finishing touch to a customer’s visit. To top it all off, neo can be tailored to meet individual needs: fresh milk foam; processing of powdered milk into liquid milk or foam; hot or cold milk foam; a manual insert for decaffeinated or instant coffee; and processing of alternative milk varieties. Coffee specialities are as unique as your customers. The large 10-inch display can be fully tailored to individual requirements in order to draw end customers’ attention to special offers, show off your product range, or announce new products. 

Your neo
Your neo is a first-rate addition to your company. It can be tailored to your needs, blends in seamlessly with its surroundings, and is available in different configurations. Thanks to its numerous sensors, you don’t need to keep an eye on it all the time; neo will let you know if the cup isn’t positioned properly under the spout, if it needs beans or water, or if the grounds drawer is full. You know your customers best when it comes to coffee and milk specialities, foamed alternative milk varieties, and even milk or chocolate powder. neo adapts to you, not the other way round.

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