Frequently asked questions
Here you will find concise answers on functions, technology, areas of application, configuration, cleaning and daily operation of the machine.
Use the topic overview to quickly find the information you need.
Use & performance
How many cups per day can the machine produce?
The Black&White4 is designed for up to approx. 500 cups per day, making it ideal for busy businesses.
Which milk options does the machine support?
The machine processes both cow's milk and milk alternatives such as oat, soy or almond milk with consistent quality.
We recommend the milk alternative with oats, as we have carried out the most tests with it and it has generated the most positive milk foam.
Can the Black&White4 produce milk foam automatically?
Yes, it specializes in automatic milk foam production and consistently delivers high-quality foam for cappuccino, latte macchiato and other coffee specialities.
Technical functions and daily operation
How is the machine operated?
It is operated via a 10-inch touch display with an intuitive user interface and clearly structured beverage selection.
How is the machine cleaned?
The Black&White4 has automatic cleaning processes that are carried out quickly, hygienically and in compliance with the law.
Which technology ensures consistent coffee quality?
ISQ (Intelligent Shot Quality) technology continuously monitors parameters such as temperature and extraction to ensure consistently high coffee quality.
What is ISQ technology?
ISQ stands for Intelligent Shot Quality. With ISQ technology, sensors continuously measure certain parameters and compare them with a previously defined reference product. The settings of the fully automatic coffee machine, such as the grind of the grinder, are then automatically adjusted to match the values of the reference product. This allows you to enjoy coffee of the highest quality - regardless of the time of day or the age of the coffee beans.
Options & configuration
Are there different configuration variants?
Yes, there are numerous variants such as CT, CTM, CTMplus or CTM PF with options for milk, syrup, powder (e.g. chocolate) and cooling units.
Can the machine be personalized?
Yes, the Black&White4 can be customized - e.g. with RAL colors, different outlets, payment modules or other additional functions.
Is there an integrated cooling unit?
Yes, an optional integrated cooling unit for up to 9 liters of milk is available, including variants for two types of milk. This can be added via the configurator.
Does the machine support cashless payment?
Yes, it can be equipped with an integrated payment module for contactless and digital payment methods.
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