Frequently asked questions

The Black&White4 is suitable for medium to high requirements and is used in areas such as bakeries, catering, offices, hotels, restaurants, fast food, petrol stations and kiosks.

Yes, it is ideal for self-service concepts and can optionally be equipped with a payment system.

The Black&White4 is designed for up to approx. 500 cups per day, making it ideal for busy businesses.

It is operated via a 10" touch display with capacitive technology. It is intuitive and requires no barista knowledge.

System cleaning is started manually via the display and then runs automatically. The process is shown on the display and takes place via a closed cleaning system with tablets. Two cleaning keys (red for coffee, blue for milk) are used to simplify the process. In addition, an automatic hygiene rinse ensures clean coffee and milk lines.

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Consistent coffee quality is ensured by the modular system 2.0 in combination with ISQ (Intelligent Shot Quality) technology.

The system continuously measures relevant parameters such as coffee cake and outlet speed during preparation and automatically compares these with a reference product. As a result, the machine values are continuously adjusted and consistent beverage quality is guaranteed.

The ISQ technology (Intelligent Shot Quality) continuously monitors the extraction. Sensors measure parameters such as coffee cake thickness and flow rate and compare these with a reference value. The machine automatically adjusts the settings to ensure constant extraction times and consistent quality - regardless of bean age or grinding degree deviations.

The machine is telemetry-capable via ThermoplanConnect and enables the monitoring of machine or fleet data in real time.

Yes, different user levels are available, including a self-service mode and a barista mode with advanced functions such as queue management.

Depending on the configuration: coffee, espresso, cappuccino, latte macchiato, tea and optional chocolate and syrup drinks.

Yes, the machine supports different milk types and alternatives. Optionally, two different types of milk can be used at the same time, whereby the temperature and consistency can be set individually for each drink.

Yes, different cooling solutions are available depending on the configuration:

• RL (integrated cooling unit)
  In the RL versions, an integrated 9-liter refrigerator is built directly into the machine. It enables the use of up to two types of milk.
• UT (under-counter cooling solution / external cooling unit)
  As an alternative solution, a separate refrigerator can be used, which is placed next to or under the work surface. The milk is fed to the machine via hoses.

Yes, drinks can be individually configured in terms of milk quantity, milk texture, temperature and other parameters.

Yes, the machine is based on the modular system 2.0, in which the main functions are divided into mechanical and hydraulic modules. This simplifies maintenance and service and enables clear traceability of the modules.

Yes, it can be equipped with an integrated payment module for contactless and digital payment methods.

Yes, in addition to the standard version in Alunox, special colors according to RAL code are also available on request.

The Black&White4 compact is designed for a low to medium daily requirement of approx. 50-150 cups per day and impresses with its particularly compact design and small footprint. It is particularly suitable for small to medium-sized businesses such as bakeries, cafés, offices and catering areas as well as hotels and petrol stations.

The Black&White4 is designed for a medium to high daily requirement of approx. 120-500 cups per day. It is designed for higher output requirements and is typically used in busy establishments such as larger restaurants, fast food chains, hotels or heavily used self-service areas.