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Thermoplan AG THP 2.0 Key Visual

Digital Solutions

ThermoplanConnect - more than just coffee: digital, smart and efficient

Welcome to a new era of coffee management

ThermoplanConnect makes managing your machines easier, smarter and more efficient than ever before. Whether large chains, individual branches, or smaller businesses - the cloud platform combines everything you need for good coffee management: central control, remote access, smart content planning and AI-supported analyses. This allows you to maintain an overview at all times, make data-based decisions and optimize your business at any time and from anywhere. Control machines, content and service centrally, identify usage patterns, forecast your bean requirements and turn data into smart insights that take your business to the next level.

Functions and advantages

ThermoplanConnect offers you and your customers countless functions

Live monitoring
Live monitoring

Keep track of your coffee machines at all times: view product usage, error messages, and key operational data in real time. This allows you to spot potential issues immediately, respond quickly, and ensure smooth and efficient machine operation.

Remote management
Remote management

Thanks to the Remote Management functionalities, new beverage recipes, software updates and backups can be rolled out or edited easily, regardless of location and time. At the same time, the Remote Access function enables service specialists to access the machine from anywhere, analyze problems and, in some cases, rectify them directly.

Machine Insights
Machine Insights

Get an overview of key metrics for products, events, and error messages in just a few clicks. Identify sales peaks and usage trends, evaluate seasonal offers, and use AI-powered forecasts to plan bean demand for optimal operation and maximum performance.

Content Management
Content Management

Use your coffee machine’s touchscreen as a digital advertising space. Schedule slideshows for promotions, campaigns, or seasonal offers, managed centrally and easily saved, edited, and reused. This ensures your messages capture maximum attention at the point of sale.

 

Safe operation
Safe operation

ThermoplanConnect offers security through a tested infrastructure and European data storage. This means your data is reliably protected and the platform remains flexibly scalable thanks to future-proof expansion options - for long-term investment security and maximum control.

ThermoplanConnect, Help center, zwei Frauen mit dem Laptop zusehen.
Help center, knowledge base and news area

The integrated help center provides quick access to guides, support, and the latest information. In the ideas section, users can submit suggestions, explore and prioritize others’ ideas, enabling transparent insights into the product roadmap and active participation in shaping the platform.

API overview on gray background with coffee machine

Interfaces & resource planning

Your machine(s) in harmony with your system

With ThermoplanConnect, integrating your coffee machines into existing systems has never been easier. Our flexible APIs connect your machines with cloud solutions, apps or ERP systems and enable automated processes, personalized user experiences and direct access to important operating data.

The flexible interface architecture also supports automatic reordering of coffee beans, milk or consumables and provides real-time information on usage, maintenance and optimization. This makes your coffee business smarter, more efficient and future-proof.

Target audiences

Coffee machine in a bar with bar staff in the background

Large enterprises

Centralized control of your machine fleet

Performance monitoring and insights
Analyze sales data in real time, identify peaks and evaluate seasonal trends. This allows you to make informed decisions for campaigns and promotions and keep your coffee business under control at all times.

Direct access for your team
Store managers, baristas and service technicians can access machine data directly, depending on their authorization. This ensures smooth operation, fast responses to error messages and outstanding service quality.

Central remote functions
Software updates, recipes and backups can be rolled out to individual machines, completely independent of location and time. This saves time, reduces effort and enables efficient management.

For large chains and beyond
ThermoplanConnect is ideal for large chains such as convenience stores, coffee chains, petrol stations and quick service restaurants and guarantees centralized control, fast updates and full transparency across all locations.

Small business

Whether hotel, café or restaurant: everything always in view

Real-time overview
Even with just a few machines, you can keep an eye on all important operating data centrally, from consumables to error messages.

Ensure cleaning and service
Monitor cleaning and service status to reliably maintain quality and hygiene standards.

Efficient material planning
Thanks to real-time data on consumption, you can plan orders better and make optimum use of your resources.

Woman standing in bakery with pastries and coffee machine in the background
Negotiation meeting in the office meeting room

Distributors

Operate your coffee business efficiently and focus on your customers

Central empty messages
Keep an eye on the fill levels and operating times of your machines at all times. Thanks to remote monitoring from a central location, you can detect empty levels at an early stage and minimize downtimes.

Demand-oriented refilling
Plan (re)orders in a targeted manner and optimize your warehouse and inventory management by viewing all relevant information centrally and making data-based decisions.

Remote management
Reduce the number of technicians on site, roll out software updates, recipes and backups remotely and save time and money.