Frequently asked questions

For bakeries, catering and office areas as well as hotels & restaurants, fast food outlets and petrol stations & kiosks.

Yes, the machine has a self-service mode with a clearly guided user interface and can be optionally equipped with a payment system.

For a daily requirement of approx. 50 to 150 cups per day.

With a width of only around 228 mm (comparable to DIN A4), it is extremely space-saving and fits on almost any counter.

It is operated via a 7" touch display with capacitive touch technology, is intuitive and requires no barista knowledge.

System cleaning is started manually via the display and then runs automatically. The process is shown on the display and takes place via a closed cleaning system with tablets. Two cleaning keys (red for coffee, blue for milk) are used to simplify the process. In addition, an automatic hygiene rinse ensures clean coffee and milk lines.

The machine is telemetry-capable via ThermoplanConnect and enables the monitoring of machine or fleet data in real time.

Yes, different user levels are available, including a self-service mode and a barista mode with advanced functions such as queue management.

Depending on the configuration: coffee, espresso, cappuccino, latte macchiato, tea and optional chocolate and syrup drinks.

Yes, the machine supports different milk types and alternatives. Optionally, two different types of milk can be used at the same time, whereby the temperature and consistency can be set individually for each drink.

Yes, different cooling solutions are available depending on the configuration:

• RL (integrated cooling unit)
  In the RL versions, an integrated 9-liter refrigerator is built directly into the machine. It enables the use of up to two types of milk.
• UT (under-counter cooling solution / external cooling unit)
  As an alternative solution, a separate refrigerator can be used, which is placed next to or under the work surface. The milk is fed to the machine via hoses.

Yes, drinks can be individually configured in terms of milk quantity, milk texture, temperature and other parameters.

The machine can be equipped differently depending on requirements:

• CTM: Basic version for coffee, tea and milk
• CTM RS: CTM with integrated cooling unit
• CTM RL: CTM with integrated cooling unit (2×4 liter milk container, integrated on the left)
• CTM F: with syrup/flavor system (1-4 flavors)
• CTM F RS: CTM F with integrated cooling unit
• CTM P: with powder module (e.g. chocolate)
• CTM P RS: CTM P with integrated cooling unit
• CTM PF: Combination of powder and syrup module
• CTM PF RS: CTM PF with integrated cooling unit
• CTM & CTM RS (TwinTower): Combination of two machines (CTM and CTM RS) for extended range of functions with integrated 4-liter cooling system.

Yes, the machine is based on the modular system 2.0, in which the main functions are divided into mechanical and hydraulic modules. This simplifies maintenance and service and enables clear traceability of the modules.

Yes, it can be equipped with an integrated payment module for contactless and digital payment methods.

Yes, in addition to the standard version in Alunox, special colors according to RAL code are also available on request.

The Black&White4 compact is designed for a low to medium daily requirement of approx. 50-150 cups per day and impresses with its particularly compact design and small footprint. It is particularly suitable for small to medium-sized businesses such as bakeries, cafés, offices and catering areas as well as hotels and petrol stations.

The Black&White4 is designed for a medium to high daily requirement of approx. 120-500 cups per day. It is designed for higher output requirements and is typically used in busy establishments such as larger restaurants, fast food chains, hotels or heavily used self-service areas.